ProgressIQ is more than just a vendor – they are our partner in student success and they care about our students almost as much as we do. Having a partner that deeply understands medical education has been unfathomably helpful. With their deep understanding of the challenges we face, they helped us implement a robust system that allows us to analyze a huge amount of data and intervene with academic help for students extremely early.
Jennifer Brown, Noorda College of Osteopathic Medicine
ProgressIQ is more than just a vendor – they are our partner in student success and they care about our students almost as much as we do. Having a partner that deeply understands medical education has been unfathomably helpful. With their deep understanding of the challenges we face, they helped us implement a robust system that allows us to analyze a huge amount of data and intervene with academic help for students extremely early.
Background: Noorda College of Osteopathic Medicine faced challenges analyzing a huge amount of weekly data, including exams, quizzes, and overall learning outcomes. To address this challenge, they signed a ProgressInsights agreement with ProgressIQ to get more out of their data analysis. The implementation of the ProgressInsights dashboard made it easy for the institution to analyze the enormous amount of data they were generating. The same data was used with a different view to support the CQI process of the curriculum and to identify individual students needing intervention. The ProgressIQ team was proactive in suggesting what could be the next phase of their partnership, providing recommendations for how they could use the system more effectively to present and parse their data, which was extremely helpful in launching their new curriculum.
Customer Service: Ms. Brown shared that the customer service provided by ProgressIQ was like none other. ProgressIQ was consistent with meeting deadlines and put in the effort and time to deliver quality work. They did not over-promise and claim to "do everything" but helped the institution talk through solutions and find other software and solutions that would work for them. All of this made it easy to continue the relationship and ask for what they needed.
Results: The implementation of ProgressIQ's system allowed the medical education institution to analyze a huge amount of data and intervene with academic help for students early. The system helped them support the CQI process of their curriculum and identify individual students needing intervention. The partnership with ProgressIQ helped launch their new curriculum successfully, and the customer service provided by ProgressIQ was instrumental in the success of the partnership.
ProgressIQ became a partner in student success for Noorda College of Osteopathic Medicine by providing a deep understanding of their challenges and implementing a system that allowed them to analyze a huge amount of data and intervene with academic help for students early. Their proactive approach and exceptional customer service made it easy for the institution to continue the relationship and ask for what they needed. The partnership with ProgressIQ helped launch their new curriculum successfully and supported the CQI process of their curriculum.
Find out how ProgressIQ and ProgressInsights can help your school integrate trustworthy data, support student and program success, generate actionable insights for student, course, cohort, and institutional decision making, and ensure you are always ready for every accreditation visit.
