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Join Our Team

We are currently accepting applications through February 28, 2021 for a Client Support Specialist.

Company Summary

ProgressIQ (“Company”) is a growing software as a service company serving graduate university clients throughout the United States. Our software integrates data and tracks student progress. Company growth plans include additional education markets and expanding to international clients. Learn more about ProgressIQ.

position Summary

The Client Support Specialist provides product support to university administrators including answering questions, trouble-shooting technical issues, and producing training materials. This position also works closely with company leadership to improve and market the product.

employment details

Primary responsibilities

Support clients: Your first priority is to support and retain our current clients.

Improve the product: Your second priority is to improve our software.

Grow our company: Your third priority is to attract new clients.

Be flexible and willing to take on new tasks.

QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

Follow these instructions to apply:

  1. Prepare a less than three minute video introduction of yourself explaining why you are an ideal addition to the ProgressIQ team. Use any video conference platform and/or upload the video to a hosting service such as YouTube. You will paste ONLY the link into the application. You will not be able to upload the file. Do not require a password to view the video.
  2. Prepare your Cover Letter, Resume, and any other documents you wish to share as ONE file. Use any document sharing service (Google Drive, Dropbox, OneDrive, etc.) to house the file. You will paste ONLY the link into the application. You will not be able to upload the file. Do not require a password to access the file.
  3. When you have the two items above prepared, submit them here.

Applicants will only be considered if they follow this process.

Please do not contact us via email or phone unless we request that you do so.

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